ShopandBox is an open marketplace, whilst ShopandBox do not routinely conduct background check on our users, we reserve the right to do so. ShopandBox has a number of features to create transparency and trust to help our users make informed decisions in their shopping experience, including Boxer feedback, protected messaging boards and secured payment gateways.

To help ensure the safety and privacy of our users, ShopandBox has a team of dedicated and experienced team to monitor any suspicious marketplace activity on our site. ShopandBox also ensures that Boxers identity is verified before we authorise them to be Boxers on our platform.

Users can also help to ensure the safety of our global shopping community by informing ShopandBox of any suspicious or inappropriate activity. We endeavour to investigate each situation on a case by case basis.