The ShopandBox payment gateway with PayPal is secured and stable. But like with anything online, there may be instances where your credit card may not work, here’s a number of things you can try:
- Refresh/re-start your browser session
- Try closing your browser or browser tab and re-opening a new browser/tab to the site
- Go to your Order and try to submit payment again
- Your financial institution may flag your card depending on your online purchasing history and block transaction from certain sites.
- Ensure that your financial institution has not blocked your card and try to submit payment on the ShopandBox site again.
- Contact your assigned Boxer immediately if you are unable to make payment
- ShopandBox will investigate on our end as to whether there is a payment error and inform both Shopper and Boxer of the outcome